FREQUENTLY ASKED QUESTIONS
DO I NEED TO WEAR A MASK?
- Yes! Our current mask policy is : You must wear a mask at all times unless you are eating or drinking in our Snack Bar. If you are skating on our rink floor and get hot, you may pull your mask under your chin. However, you MUST put your mask back on as soon as you exit the floor. We will periodically remind you over the intercom, and have people monitoring to make sure everyone is wearing masks. You will be not be able to get food at the Snack Bar or get skates at the Skate Counter unless you have a mask on!
CAN I BRING IN MY OWN SKATES?
- Yes, you can! During a regular Skate Session, if you bring your own skates in, it's only $6. If you need to rent skates from us, it will be $10.
CAN I DROP MY KIDS OFF AT THE SKATING RINK?
- Yes, you can! We do not have any rules against it, if you feel comfortable with this, you are more than welcome! We do have a rule that if you are under 18 and you leave the building, you must pay to re-enter. This encourages kids to stay in the rink until pick-up. This rule typically gives parents a "peace of mind" when dropping their kids off, knowing they will be inside the rink until they pick them up!
CAN I BRING IN FOOD OR DRINKS?
- Unfortunately, we do not allow outside food or drinks. There are exceptions to this rule, however. If you have booked the Private Section Party Package with us, you are able to bring in your own food and drinks. If you rent out the skating rink for The RollerWorld Special or for The Private Party Package, you will also be allowed to bring in your own food and drinks.
DO WE HAVE A GROUP RATE?
- The only group rate we have is called a "Walk-In Party" and it will $5 for 20 skaters - for a total of $100. You must pay for all 20 skaters at the same time in order to get the discount. Please call ahead and let us know if you are planning on having a "walk-in party" - for we are only at 50% capacity at this time.
DO YOU CHARGE NON-SKATERS?
-If you are under 18 and wanting to come in and "just watch" you are still required to pay $10. If you are over 18 and coming in to just watch your children or family, there is no fee.
CAN I GO OUT ON THE RINK WITHOUT SKATES?
- If you are a parent assisting your child, you can walk alongside them while they skate. However, if you are not with a child, you will be asked to step off the rink floor. Children are not allowed to enter the skating rink floor without skates on.
HOW FAR IN ADVANCE TO I NEED TO RESERVE MY PARTY?
- It depends! With everything going on in the world, Private Parties are becoming very popular so we would recommend trying to reserve at least a month in advance. For public parties during our open skate sessions, we ask that you reserve at least a week in advance. We might be able to squeeze a party in, however it may not be your desired date or time.